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Frequently Asked Questions
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No! Strip Lashes and magnetic lashes are not the same.
Though they both come arranged in strips, magnetic lashes have magnets at its strip end. Strip Lashes use glue as its adhesive while magnetic lashes use magnets.
Magnetic lashes are secure when properly placed, allowing your liner to dry first.
Magnetic lashes often do not feel as firm on the eyes as strip lashes due to the glue used. However, it'll stay in place as long as it was well installed.
Yes! Strip Lashes are completely reusable. As long as you clean them after use as instructed in the How to care for your lashes section of this article, you can reuse your strip lashes many times over.
Magnetic lashes are completely safe to use and do not harm your natural lashes when installed and removed appropriately (see the how to remove magnetic lashes section for more details).
The only circumstance in which magnetic lashes may be unsafe for you is if you are allergic to iron oxides or other similar components used in making the magnets.
a) Eye Shape - Because eyes come in all shapes and sizes, lash lengths will look different on each eye. Some people, for example, have deeper-set eyes and may require a longer length than someone with prominent eyes to achieve the same natural look, because the lashes must travel a greater distance from root to surface to really show. This is common with hooded, monolid, or deep-set eyes. Those with large, prominent, or protruding eyes, on the other hand, may find that going a little shorter is more flattering.
b) Your personal preference - Are you a Natural, Dramatic, Flirty, Professional, or other type of person, and what do you want your lashes to reflect?
The almond eyes
Almond-shaped eyes aren't usually suited to the cat-eye look. They look stunning when longer lash extensions are applied to the middle of the eye to widen and open the eyes.
Deep Set eyes
Deep-set eyes usually require longer extensions with less curl, and they often benefit from a lighter full set rather than an extreme set, as extreme sets on smaller or deep-set eyes can look overdone.
Straight eyes
Curled lashes will really make the eyes pop and lift the natural lash line, rather than dragging it down, on those with straighter lashes (Asian hair types).
Large/Round eyes
The 'cat-eye' look flatters those with rounder/larger eyes. Applying longer lashes to the outer corners of the eyes lengthens the eyes for a sexier appearance.
Mature Face
For a soft and lightweight appearance, mature women who want to lengthen their lashes while maintaining a natural appearance may choose a finer extension type in a shorter length.
We are deeply sorry to hear that you received a damaged or faulty item. Please send our customer service team an email describing the defect or damage including images of both the item and its packaging.
To qualify for next working day delivery, your order must be placed by 3pm Monday through Thursday. On placing an order after 3 p.m. Thursday, you must choose Saturday or Sunday delivery to receive your lashes in time for the weekend. If none of these options are chosen, your order will be sent out for delivery on the next business day, after the weekend.
Please email us at impressionservices2022@gmail.com if you have any additional questions about deliveries, delivery disputes, or delays.
We sincerely apologise! Please send our customer service team a picture of the items you received and the paper invoice that was enclosed in your package so that we can get this resolved for you. We will then be able to look into it further for you.
To begin the return process, please email us at impressionservices2022@gmail.com within 14 days of the receipt of your order To be eligible for a return, all items must be unopened and in their original packaging.
Please keep in mind that we do not cover the cost of returns, and more information about returns can be found on our website's returns page.
Please email us at impressionservices2022@gmail.com if you have any questions with your question and the word 'urgent' in the subject.
Eg. 'Urgent- address change' or 'Urgent- order cancellation,'
We provide up to 30% off for MUAs/wholesale. Purchasing from us is incredibly simple because you don't have to provide us with your certificates. When you have 20 or more strip lashes in your basket at the time of checkout, the 30% discount will be automatically applied.
We also offer a fantastic 'buy four, get one free' deal on our semi-perm lashes, which you can mix and match.