Country

Cart

Your cart is empty

DATA USAGE POLICY

To help us provide you with more of what you love, we record information about you to enhance your experience of the Impression Lashes Community.

This notice explains how we get, handle, and secure any personal data you provide us, as well as how you may manage the data we obtain from you and how we use it. It outlines our intended uses for your information, the recipients of that information, and your rights concerning its use.

This notice is applicable regardless of how you disclose personal information to us, including whether you visit our websites online, communicate with us through social media, stop by our events and shops, participate in contests, or contact us by phone, email, letter, or text.

WHAT PERSONAL INFORMATION DO WE COLLECT?

We may gather the following information about you:

  • your name, age/birthdate, gender, and any pertinent demographic information;
  • your contact information, including your mailing address, billing address, and delivery address, as well as your phone and email numbers (including mobile);
  • your social networking handles;
  • purchases and orders made by you;
  • your online browsing activity on any of our websites including whatever things you save in your shopping cart;
  • . information on the kind of device you are using, as well as the IP address, used to access our websites;
  • your preferences for communication and marketing;
  • your choices, feedback, competition results, and survey replies;
  • Your location data;
  • your contacts with us and correspondence; and
  • Any publicly accessible personal data, including any which you have posted on a public platform (such as Instagram, YouTube, Twitter, or public Facebook page) (such as Instagram, YouTube, Twitter, or public Facebook page).

This list is not complete and in some cases, we may need to gather additional data for the reasons outlined in this Notice. Some personal data is gathered directly, for example when you sign up for an online account on our website or send an email to our Customer Support staff. Other personal data is gathered indirectly, for example when you visit our websites or engage in online buying activities. We may also gather personal data from third parties that have your approval to transfer your information to us, or through publically accessible sources. While we may aggregate and anonymize personal information for analysis and research, no one will be personally identified.

Our website is not designed for minors and we do not intentionally collect data related to children.

HOW WE USE YOUR DATA

GENERAL

Impression Lashes (and trusted parties operating on our behalf) utilise your data:

  • to supply products and services to you;
  • to make a customised website accessible to you;
  • managing any account(s) you may have with us;
  • to prove your identification;
  • for the prevention, detection, and investigation of crime and fraud;
  • with your approval, to contact you about special offers, events, goods, and services that we believe may interest you;
  • to offer you commercial messaging via online media while you explore the web;
  • for analysis, insight, and research reasons - to better understand your requirements and guarantee we are delivering you what you want;
  • to discover and contact competition winners;
  • to allow us to handle customer service contacts with you; and
  • in situations where we have a legal right or obligation to use or disclose our information (for example concerning an investigation by a public authority or in a legal dispute).
  • marketing
  • promotional communications

To ensure you are kept up to speed with Impression Lashes experience, we utilise personal data for marketing reasons and may send you postal mail, SMS, and/or emails to inform you of the newest offers and events. Additionally, we could provide you with online media communications from third-party social media sites like Facebook and Instagram as well as third-party digital marketers like Google.

By providing your phone number at the checkout and initiating a transaction, you authorise us to text you with updates about your order, such as alerts about abandoned carts, as well as text marketing offers. Text marketing messages shall not exceed 5 per month. You may unsubscribe from subsequent SMS messages by responding STOP. Message and data charges may apply.

You can opt-out of receiving promotional information at any time, by:

  • notifying us that you desire to modify your marketing choices by contacting our customer support staff at impressionservices2022@gmail.com;
  • taking advantage of the easy “unsubscribe” link in emails or the “STOP” number for SMS; and/or
  • This may not prohibit service communications such as order updates.

AUTOMATED DECISION-MAKING AND PERSONALIZATION

If you visit any of our websites, you may get customised banner adverts when visiting websites of other businesses. Any banner adverts you see will relate to your surfing activities on our website from your computer or other devices.

These adverts are offered by us via third-party, industry-leading service providers, which employ technologies like "cookies," "pixels, web beacons, ad tags, mobile identifiers, and other similar tools that are downloaded to your computer or other devices. You may delete or deactivate cookies at any moment.

We may gather data directly from you, as well as assess your browsing and purchase behaviour online and your answers to marketing messages. The findings of this research, coupled with other demographic data, enable us to guarantee that we contact you with information on goods, services, events and offers that are personalised and relevant to you. To accomplish so, we employ software and other technologies for automated decision-making. We may use this to assess what marketing messages are suited for you and this activity is based on our legitimate interests to develop and enhance our goods and services.

Also to deliver more customised services and experiences, we may evaluate data kept by external social media platform providers about you, for example, information on your Twitter or Facebook accounts that you have decided to make publicly available such as your name, and date of birth. Some of our services allow you to sign in using external social media platform providers such as Facebook. If you opt to log in using a third-party app, a dialog box will appear and request your consent to let us access your data (e.g. your full name, date of birth, email address, and any other information you have made accessible).

We want to notify you of goods and services which are of interest and relevance to you as an individual. To assist us to achieve this, we process data by profiling and segmenting, finding what our consumers prefer, and ensuring the messages we offer them are relevant based on their demographics, interests, buying behaviour, online site surfing activity, and interaction with prior communications. We may also use your data to exclude you from messages which we consider are unrelated to you. For example, we may remove someone from resends of marketing emails when we know that person has already opened the initial email sent.

Another example of how we may customise our communications with you is that we may group persons with similar interests using this data so we may give them product news or promotional offers that are relevant to that common interest.

You always have the choice to refuse any automated processing, such as profiling. To do so, do one of the following:

. notifying us that you desire to opt out of automatic processing by emailing our customer support staff at impressionservices2022@gmail.com; and/or

COOKIES

Our websites utilise cookies to harvest information. This includes information regarding browsing and buying activity by users who visit our websites, including pages, seen, items bought, and customer journey through our websites.

THIRD-PARTY DATA SHARING

We have worked with several dependable third parties, such as logistics and marketing service providers, to make some services accessible to you and to better understand your preferences. Your personal information may need to be disclosed to certain of our service providers. We only allow our service providers to handle your personal information after  you have given your consent to it. Additionally, we place contractual restrictions on service providers about data security and protection, which means they are only permitted to use your information to perform services for us and you. Although aggregated and anonymized data and analytics about our customers may be shared with other firms, no such data or analytics will ever be used to personally identify you, and we would never sell or rent your personal information to other organisations for any reason.

By accessing and using our website, you (the visitor) consent to the processing of your IP address by third parties to locate you and convert your currency. You also agree to have that currency saved in a session cookie in your browser (a temporary cookie that is immediately deleted when you leave your browser) (a temporary cookie that gets automatically removed when you close your browser). We do this for the chosen currency to stay selected and constant while surfing our website so that the pricing may convert to your (the visitor's) local currency.

LEGAL FOUNDATIONS FOR DATA USE

We must provide legal justification for handling your data.

We gather and utilise customers' data:

as essential to complete our dealings with you:

  • To fulfil our obligations and exercise our rights under a contract with a client for the sale of products or services;

Or

  •  As required for the protection of our rights, including:
  • Offering our clients products and services for sale;
  • Marketing, advertising, and promotion of our goods and services;
  • Providing promotional materials that are otherwise relevant and targeted to       particular clients (including operating loyalty systems);
  • Identifying and contacting competition winners
  • Recognizing the actions, preferences, requirements, and behaviours of our clients;
  • Enhancing current goods and services and generating new items and services;
  • Safeguarding customers, workers, and other persons' safety, health, and well-being;
  • Strong governance, accounting, monitoring and auditing our operations, and adhering to our legal and regulatory requirements;
  • Preventing, investigating, and discovering crime, fraud, or anti-social conduct and punishing criminals, including collaborating with law enforcement authorities;
  • Managing consumer interactions, inquiries, complaints, or conflicts;
  • Defending our business, its staff, and clients by taking necessary legal action against third parties who have broken the law or owe us a legal duty;
  • Addressing any legal claims or regulatory enforcement measures initiated against us; and
  • Meeting our obligations to our customers, coworkers, shareholders, and other stakeholders;

Or

as required to meet our legal responsibilities, including:

  •  where you may use your legal rights regarding data protection
  •  to ensure that all legal and regulatory standards are met;
  • establishing or defending legal rights

Or

depending on your permission, such as when sending email or text messages for direct marketing purposes.

You always have the option to revoke your permission. When permission is the sole legitimate justification for processing, we shall stop processing data after consent has been revoked.

HOW DO WE SECURE YOUR INFORMATION? 

WHAT WE CONTROL

Impression Lashes is devoted to protecting the security of your personal information.

 We take the following security measures:

  • data encryption;
  • routine preparation to make sure we are prepared to react to data security breaches and cyber security assaults;
  • routine system vulnerability assessments;
  • security mechanisms to safeguard our IT systems infrastructure and facilities from external attack and unauthorised access;
  • internal policies putting up our data security guidelines for our workers; and
  • frequent training for our staff.

POSSIBLE ACTIONS YOU CAN TAKE TO HELP PROTECT YOUR DATA

When disclosing personal information, you should always proceed with caution. No one from our organisation will ever send you an email asking you to confirm your bank account or payment card information. If you get an email from Impression Lashes requesting this, please disregard it and do not respond.

If you are using a computing device in a public area, we suggest that you always log out and exit the website browser after you conclude an online session.

In addition, we urge that you take the following security precautions to increase your online safety.

Keep your account passwords secret so that no one else may access your account or jeopardise it if it is accessed without your permission.

While generating a password, pick a challenging word/number combination of at least 8 characters and anything that is not readily guessed by hackers such as your name, email address, or other personal data that may be easily accessed. Also, often update your password. You may do this under your account settings.

Do not use the same password across multiple internet accounts.

HOW LONG DO WE KEEP YOUR DATA

We shall not maintain your data for longer than required for the reasons outlined in this Notice. Different retention periods apply for different categories of information, and our Data Retention Policy spells out the amount of time we will normally store personal data and when these default durations could be amended.

In summary, we must keep certain records for a set length of time following numerous laws, accounting rules, and regulatory requirements that apply to us. Your personal information will only be retained by us for as long as it is required by law, regulation, or for a legitimate organisational purpose. Your information won't be kept by us any longer than is required for the reasons for which it was collected.

INTERNATIONAL TRANSFERS OF YOUR DATA

It is occasionally required to disclose your personal information outside of the European Economic Area to supply goods and services to you (the EEA). This will often occur when service providers are situated outside the EEA or if you are headquartered outside the EEA. These transfers are subject to particular regulations under data protection legislation.

If we move your personal information beyond the EEA, we will guarantee that the transfer will comply with data protection legislation and that all personal data will be safe. Our typical procedure is to evaluate the policies and procedures of the destination nation and the applicable service provider, as well as the security precautions that need to be taken concerning the data in the overseas location. Alternatively, we employ standard data protection contracts.

YOUR RIGHTS

You are entitled to the following:

  • the right to information on the processing of your data by us for which this Notice is intended;
  • the right to ask for access to the personal information we may have on you at any time;
  • the right to request that we update and amend any inaccurate or out-of-date personal information that we may have on you;
  • the right to object to the processing of your personal information, to revoke any consent you may have provided, and to withdraw your permission from receiving marketing messages from us;
  • the ability to stop processing that might harm you or anybody else or bring them discomfort;
  • some rights regarding automated decision-making, which includes profiling;
  • the right to ask us to delete your personal information in certain situations (the right to be forgotten), such as when the information is no longer required for the reason we obtained it;
  • the right to request that we provide another data controller with your personal information in a manner that is structured, generally accepted, and machine-readable. Data portability is a term used to describe this.

If you want to exercise any of the foregoing rights, please contact us through email at impressionservices2022@gmail.com

If you think we have not processed your data legally, you have the right to file a complaint with the Information Commissioner's Office at Wycliffe House, Water Lane, Wilmslow, SK9 5AF, United Kingdom. Visit https://ico.org.uk for further details, including how to get in touch.

Contact